City of Dreams, Estrada do Istmo, Cotai, Cotai, Macau, Macao
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Grand Hyatt Macau Overview

You know what’s interesting about the Grand Hyatt Macau? It sits right in the heart of City of Dreams on the Cotai Strip, but somehow it doesn’t feel like you’re staying inside a casino complex – well, not entirely anyway. I mean, you’re literally connected to one of Macau’s biggest gaming and entertainment hubs, but the hotel manages to create this surprisingly serene bubble once you get past the lobby.

The first thing that hits you walking in is honestly the space – these soaring ceilings and this sort of understated luxury that Hyatt does well. None of that over-the-top gold-everything vibe you get at some Macau properties. The rooms are what you’d expect from a 5-star place, but here’s what actually matters: the soundproofing is legit. Even though you’re surrounded by all the Cotai action, you can actually sleep without hearing slot machines or construction (because let’s be real, there’s always construction happening somewhere on the Strip). The bathrooms have these deep soaking tubs that I honestly spent way too much time in, and the views – depending on which side you’re on – either look out toward the Pearl River or across to the Venetian and Galaxy complexes.

What I really appreciate is how the staff handles the whole “we’re attached to a casino but also a proper hotel” thing. Check-in is smooth and feels separate from all the gaming floor chaos, though you’ll inevitably walk through some of it to get around. The pool area up on the roof is actually a decent escape when you need a break from the sensory overload down below – not huge, but it gets good sun in the afternoon and the views across Cotai are pretty spectacular, especially at sunset. Food-wise, you’ve got options without leaving the building (the Cantonese restaurant is solid, though pricey even by Macau standards), but honestly some of the best eating is just a quick walk through the connecting bridges to other hotels. The location really is the thing here – you’re minutes from the ferry terminal back to Hong Kong, walking distance to pretty much every major casino and show, and if you need to get to old Macau for the historical stuff, taxis are easy to grab right outside. It’s not the flashiest place on the Strip, but that’s sort of the point – you get all the convenience and luxury without feeling like you’re sleeping inside a theme park.

Grand Hyatt Macau Accommodations

AccommodationDetails
King Room – Club Access1 extra-large double bed for 3 adults, 2 children
Twin Room – Club Access2 single beds for 3 adults, 2 children
Diplomat Suite2 × 1 extra-large double bed for 3 adults, 2 children
Deluxe King Room1 extra-large double bed for 3 adults, 2 children
Deluxe Twin Room2 single beds for 3 adults, 2 children
Grand Deluxe King Suite2 × 1 extra-large double bed for 3 adults, 2 children
Grand King Suite2 × 1 extra-large double bed for 3 adults, 2 children
Grand Twin Suite2 × 2 single beds for 3 adults, 2 children
Grand Executive Suite2 × 1 extra-large double bed for 3 adults, 2 children
King Room with View1 extra-large double bed for 3 adults, 2 children
Grand King Suite with View2 × 1 extra-large double bed for 3 adults, 2 children
Grand Twin Suite with View2 × 2 single beds for 3 adults, 2 children
Grand Deluxe King Suite with View2 × 1 extra-large double bed for 3 adults, 2 children
Grand Executive Suite with View2 × 1 extra-large double bed for 3 adults, 2 children
Premier Suite1 extra-large double bed for 3 adults, 2 children
Grand King Suite – Club Access2 × 1 extra-large double bed for 3 adults, 2 children
Grand Twin Suite – Club Access2 × 2 single beds for 3 adults, 2 children
Grand Deluxe King Suite – Club Access2 × 1 extra-large double bed for 3 adults, 2 children
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Reviews of Grand Hyatt Macau

  • Sheilly from United Kingdom (9/10)

    Location and hotel was amazing. The staff were also lovely, particular Kent who helped us check in – he went above and beyond and we felt very welcomed!

  • Nora from Australia (9/10)

    Room, Location, Breakfast & a lot to see & do.

  • Yee from Norway (9/10)

    員工服務

  • Peter from Singapore (9/10)

  • Lim from Singapore (9/10)

    The service and attitude of the chief concierge Sammy Chan were excellent. His team works closely under Him.

  • Sutida from Thailand (9/10)

    Nice and comfy place. Right in the center. Reasonable price.

  • Lim from Singapore (9/10)

    The chief concierge Sammy Chan was excelled. Very helpful, effective and efficient. His team works closely with each other under gis leadership. We are impressed

  • Coka from Malaysia (9/10)

    Free musical fountain view.100steps to Wynn Palace gondola ride. Just walk cross the road. Free shuttle from Taipa ferry terminal to City of Dreams. Connecting to Grand Hyatt hotel. Extremely convenient! Save money for transport.
    Clean and hot shower is good. Friendly staff.

  • Edmen from Hong Kong (9/10)

    clean, great location and well decorated. the receptionist (i think her name is Hattie) check us in is really friendly and hrlpful!

  • Gilles from Brazil (9/10)

    This hotel was amazing, breakfast was perfect in so many different aspects. There is nothing to complain about anything.

Surroundings

What’s nearby:

  • Nova City Garden: 2.2 km
  • Taipa Racecourse: 2.3 km
  • Grand Prix Museum: 6 km
  • Taipa Houses Museum: 900 m
  • Taman Berteduh Dulu: 1.5 km
  • Olympic Sports Centre: 1.7 km
  • Parque Natural da Taipa Grande: 1 km
  • Taipa Northeast Sports Complex: 2.1 km
  • Eiffel Tower at the Parisian Macao: 750 m
  • Parque de Merendas da Barragem de Ká Hó: 4.3 km

Restaurants & cafes:

  • RestaurantCLUBE CRISTAL: 250 m
  • RestaurantPAVILHAO DOURADO 2: 250 m
  • RestaurantGANSO ASSADO CHAN KEE: 250 m

Top attractions:

  • Monte Forte: 6 km
  • Lilau Square: 6 km
  • Senado Square: 6 km
  • Mandarin’s House: 6 km
  • Moorish Barracks: 7 km
  • The Lotus Bridge: 2.4 km
  • Ruins of St. Paul’s: 6 km
  • A-Ma Statue & Temple: 4.5 km
  • Nam Van Lake Cybernetic Fountain: 6 km
  • Museum of Taipa and Coloane History: 1.4 km

Beaches in the neighbourhood:

  • Hac Sa Beach: 4.7 km

Public transport:

  • Train Hengqin: 15 km
  • MetroMUST Station: 1.3 km
  • Metro Cotai East Station: 800 m

Closest airports:

  • Zhuhai Jinwan Airport: 50 km
  • Macau International Airport: 1.1 km
  • Hong Kong International Airport: 65 km

Facilities

Bedroom:

  • Alarm clock

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Tennis equipment
  • Kids’ club
  • Nightclub/D J
  • Casino
  • Tennis court

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • Mandarin
  • English
  • Cantonese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Outdoor swimming pool:

  • Open all year

Entertainment and family services:

  • Strollers
  • Indoor play area
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House Rules at Grand Hyatt Macau

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

9.0

Location:

8.8

Free WiFi:

9.2

Facilities:

8.8

Cleanliness:

9.0

Value for money:

8.3